Retailer operates nearly 80 stores across B.C., Alberta, Saskatchewan and Manitoba

CBC News

April 28, 2024

Retail and pharmacy chain London Drugs says it was the “victim of a cybersecurity incident” Sunday and has shuttered its stores across Western Canada until further notice.

The retailer, which is headquartered in B.C., says the closure is out of “an abundance of caution” and that it immediately took measures to counter the attack once it was discovered.

“At this time, we have no reason to believe that customer or employee data has been impacted,” the company said in a statement emailed to CBC News around 5:30 p.m. PT on Sunday.

The chain says pharmacists would still support customers with urgent pharmacy needs, but anyone seeking information should call their local pharmacy to make arrangements.

“Pharmacists are standing by to support any customers with urgent pharmacy needs,” the statement read.

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  1. They may not believe it, but that’s normally what happens, regardless of what they actively deny. Assume the worst; if you had involvement with this chain corp, your data is in the hands of those that want it.

    I guess this is what happens when you contract your IT to guys who only how to hook up your stuff to google systems where every hack knows the backdoors. Huh? 😀

  2. I don’t buy that they are doing this “out of an abundance of caution”. It sounds very much like “for your safety” which is never for your safety. Doors shut means no revenue but expenses continue. No business is going to do that lightly unless there is something serious going on. The Weston family who controls Shoppers Drug Mart must be thrilled that their only competitor is effectively out of business.